Terms of service

Table of Contents

1 scope
2 Registration
3 Conclusion of the contract
4 prices
5 Collection at the place of business
6 Delivery, shipping costs
7 Granting of usage rights for digital content and software licenses
8 Reservation of title, withdrawal from the contract
9 Contract duration and contract termination for subscription contracts
10 Due Date and Payment
11 revocation
12 Warranty and liability
13 addresses
14 Data protection, copyright, trademark rights
15 final provisions


Status: October 7, 2019


1) Scope

For the business relationships between Neugel Divisions (hereinafter: myprettyface.ch) and consumers or companies (hereinafter "customer" or "customer"), the following General Terms and Conditions (GTC) apply, which can be accessed when the website is accessed or when goods are ordered valid version with regard to the myprettyface.ch in the online shop.

These terms and conditions apply accordingly to contracts for the delivery of digital content, software licenses or vouchers, unless a deviation has been expressly agreed. When delivering software licenses, the seller owes the provision of a license key for the use of the software made available. The customer does not acquire any intellectual property rights to the software. The respective product description is decisive for the quality of the software.

These terms and conditions can relate to contracts that have products (goods or services) in the form of a one-off delivery or by way of permanent deliveries (“subscription contract”). In the case of a subscription contract, undertakes myprettyface.ch to deliver the contractually owed product for the duration of the agreed contract period.

From time to time the terms of use of the website, the data protection declaration or the present terms and conditions of the online shop are adapted, supplemented or changed. With each new call or visit to the website, the current, available versions apply. Please visit this page regularly to view the current regulations. Should we make significant changes to the data protection declaration, we will inform you in a message on our websites and / or in our mobile apps as well as in an updated version of the data protection declaration. If you do not agree to the changed provisions, we ask you to object in writing by email to info@myprettyface.ch and, if you have created one, delete your user profile until the changes come into effect. Without your deregistration, your user profile will continue to exist after the changed provisions come into effect.

A consumer in the sense of these terms and conditions is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur within the meaning of these terms and conditions is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

Orders and deliveries are only possible within Switzerland and Liechtenstein. Orders can only be placed by people aged 18 and over who are resident in Switzerland and Liechtenstein. Customers under the age of 18 require the signature of their legal representative.

These terms and conditions apply exclusively. Conditions of the customer that contradict or deviate from these terms and conditions will not be recognized unless myprettyface.ch has expressly consented to this in writing in individual cases.

2) Conclusion of the contract

The representation of the range of myprettyface.ch in the online shop does not represent an offer to conclude a purchase contract with the customer. It is non-binding.

By clicking the "Buy now" button, the customer makes a binding purchase offer.

By placing an order via the Internet (online shop), email or other communication channels myprettyface.ch gives up, he submits an offer to conclude a purchase contract with Dichtere Augenbrauen Schweiz. The customer receives a confirmation of receipt of the order ("order confirmation"). This confirmation does not constitute acceptance of the offer, but is only intended to inform the customer that the order has been received by Dichtere Augenbrauen Schweiz. If necessary, Dichtere Augenbrauen Schweiz will inform the customer separately of possible errors in the information on the range on the website and submit a corresponding counter offer.

The contract with myprettyface.ch comes into being when Dichtere Augenbrauen Schweiz expressly accepts this offer (“order confirmation”) or when Dichtere Augenbrauen Schweiz sends the ordered product to the customer.

Acceptance is subject to legal admissibility and the availability of the goods or services ordered. Can myprettyface.ch does not accept the customer's offer, the customer will be informed of the unavailability instead of accepting the order. Products that cannot be delivered temporarily are reserved for the customer, the customer's order remains in effect.

3) prices

For the purchase and ordering of goods and services, the prices quoted at the time of purchase and order apply in Swiss francs (CHF). We reserve the right to change prices.

Price fluctuations are possible. The time at which the offer is submitted is decisive.

All prices include the Swiss statutory value added tax (VAT) and, where applicable, the advance recycling fee (ARF).

The prices include shipping costs (between myprettyface.ch and customers).



4) Delivery, shipping costs myprettyface.ch will deliver the ordered goods as quickly as possible to the address given by the customer in the order. Dense Eyebrows Switzerland is entitled to partial deliveries and partial services at any time, provided these are reasonable for the customer. Insofar as partial deliveries are made by Dichtere Augenbrauen Schweiz, Dichtere Augenbrauen Schweiz will cover the additional postage costs.

The delivery takes place at the shipping costs shown in each individual case.

The delivery time within Switzerland is usually 1-2 working days. Information about the expected delivery time is non-binding.

Digital content, vouchers and software license keys are provided to the customer at the discretion of myprettyface.ch is provided exclusively in electronic form (i) by download or (ii) by email.

5 Granting of usage rights for digital content and software licenses

If the content description in the online shop of myprettyface.ch does not reveal anything else, admits myprettyface.ch grants the customer the non-exclusive, spatially and temporally unlimited right to the provided content to use the provided content for private as well as for business purposes.

The handing over of a license key for a software license entitles the customer to use the software and / or content shown in the respective product description and the license agreement to the extent described there.

A transfer of the content to third parties or the creation of copies for third parties outside the framework of these terms and conditions or the license provisions is not permitted, unless the seller has consented to the transfer of the contractual license to the third party.

The granting of rights only becomes effective when the customer has paid the contractually owed remuneration in full.

6) Retention of title, withdrawal from the contract

All delivered goods remain the property of until they have been paid for in full myprettyface.ch.

If the customer acts contrary to the contract, in particular if the customer meets his payment obligation despite a reminder from myprettyface.ch does not comply, can myprettyface.ch withdraw from the contract after setting a reasonable deadline and demand the surrender of the goods still in his property. In taking back the goods or seizure by myprettyface.ch there is a withdrawal from the contract. The customer bears the shipping costs incurred. Denser Eyebrows Switzerland is authorized to dispose of the goods after they have been returned.

myprettyface.ch reserves the right not to enter into a contract in the event of a negative credit check.

7) Contract duration and contract termination for subscription contracts

Subscription contracts are open-ended, but at least for those from the respective product description in the online shop of myprettyface.ch apparent minimum term closed. The subscription contract can be terminated at any time during the minimum term at the end of the minimum term and at any time after the minimum term with a notice period of 14 days in writing or by fax / email to the addresses specified in Section 13.

The right to extraordinary termination for good cause remains unaffected. An important reason exists if the terminating party cannot be expected to continue the contractual relationship until the agreed termination or until a period of notice has expired, taking into account all the circumstances of the individual case and weighing the interests of both parties.

8) Due date and payment

myprettyface.ch only accepts the payment methods shown to the customer (in the online shop) during the ordering process. Myprettyface.ch reserves the right to set a different payment method with its customers in writing than mentioned in this section.

Used for payment processing via the online shop myprettyface.ch invoice as a payment method.

Purchase on account with partial payment option (POWERPAY)

As an external payment service provider, MF Group / POWERPAY offers the payment method “purchase on account”. With the order invoice, you can easily pay for your online purchase by invoice. If you choose not to make a payment within the specified time frame, you will receive a monthly invoice with an order overview in the following month.

When the purchase contract is concluded, POWERPAY accepts the invoice claim and processes the corresponding payment modalities. When purchasing on account, in addition to our terms and conditions, you accept the Conditions by POWERPAY. (powerpay.ch/de/agb).

9) revocation

The customer is entitled to submit his declaration of intent for the conclusion of the contract without giving reasons within a maximum of 30 days after receipt of the goods by returning the goods to to revoke myprettyface.ch. The customer must also register the revocation in writing (e.g. letter, email, fax) within the same period. The period begins on the day of dispatch or collection of the goods. Timely dispatch of the goods is sufficient to meet the cancellation deadline. The revocation in text form must be sent to the address given in Section 13 or by email to info@myprettyface.ch. The customer bears the burden of proof for the dispatch of the goods to be returned.

The revocation is excluded and does not exist in the case of:

  • Delivery of goods that have been specially manufactured for the customer or that are clearly tailored to the personal needs of the customer. The customer is obliged to take over and pay for all parts without exception;

  • Delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

  • Deliveries of pharmaceuticals cannot be returned;

  • Delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

  • Contracts for the provision of services in connection with leisure activities, unless otherwise agreed, if the contract provides for a specific date or period for the provision.

In the event of an effective cancellation or withdrawal from the contract, both parties must reimburse the services already received. If the customer can only return the goods received in a deteriorated condition, he must myprettyface.ch pay compensation to the extent of the reduced value.

The customer has to bear the costs and risk of the return, unless the goods delivered do not correspond to the goods ordered.

Until the goods are returned in full myprettyface.ch exercise their right of retention.

In the event of the exclusion of the cancellation and the return, the customer has to bear the costs of re-dispatching the goods to us.

10) Warranty and liability

If the delivered goods are defective at the time of transfer of risk, e.g. manufacturer's fault, or if a wrong delivery has occurred, the customer has the exclusive right to repair or exchange (replacement delivery). If the replacement delivery fails, the customer can demand that the purchase be canceled. The claim expires if the customer finds the defect or the wrong delivery myprettyface.ch does not notify this within 10 days of receipt of the goods by email info@myprettyface.ch, telephone, fax or post.

Liability is based on the applicable statutory provisions. The liability of myprettyface.ch is excluded in cases of (i) slight negligence, (ii) indirect and indirect damage and consequential damage and loss of profit, (iii) unrealized savings, (iv) damage from delayed delivery and (v) any actions and omissions of the auxiliary staff of Thicker eyebrows in Switzerland, be it contractual or non-contractual.

Furthermore is liable myprettyface.ch not for damage that can be traced back to one of the following causes:

    • improper, contrary to contract or illegal storage, adjustment or use of the products;

    • Use of incompatible spare parts or accessories (eg power supply);

    • failure to maintain and / or improper modification or repair of the products by the customer or a third party;

    • force majeure, in particular elementary, moisture, fall and impact damage, etc., which are not caused by myprettyface.ch are to be represented, and official orders.

The service provider commissioned with the execution is liable for defects, delay in performance and damage caused by service providers (e.g. on-site installations).

The liability of myprettyface.ch is excluded for any printing errors in the advertising material, data errors in the online shop, incorrect price labeling, errors in images, product descriptions or other texts such as voucher or discount campaigns or late or non-delivery.

Stripe

These Terms of Use for the Stripe Checkout Service are a legal agreement between Stripe Payments Europe, Limited ("Stripe", "myprettyface.ch" (we)) and you, the user of the Stripe Checkout Service ("You"). By using the Stripe checkout service, you agree to these terms of use. https://stripe.com/de/checkout/legal

11) Addresses

Provider and contractual partner of the offers on this website:

Neugel Divisions, Schäppi-Naefstrasse 1, CH-8942 Oberrieden, Tel.

+41 77 138 04 53, info@myprettyface.ch, www.myprettyface.ch

12) Data protection, copyright, trademark rights

The data protection declaration under data protection declaration is an integral part of these terms and conditions. By accepting these terms and conditions, the customer also declares that they agree to the data protection declaration.

All trademark, image and copyrights are enclosed myprettyface.ch or its partners. Downloading, saving, copying or printing out data, images and PDF files, even in extracts, requires the written approval of Dichtere Augenbrauen Schweiz. All rights reserved. Any further use by the customer for anything other than the purpose of the product is not permitted.

13) Final provisions

All legal relationships between the customer and myprettyface.ch are subject to Swiss law, excluding the Vienna Sales Convention.

The place of jurisdiction is Oberrieden. However, myprettyface.ch also has the right to take legal action against the customer at his place of residence or at any other competent court.

If individual provisions of these terms and conditions, including these provisions, are wholly or partially ineffective, or the conditions contain a loophole, the effectiveness of the remaining parts remains unaffected. In place of the ineffective or missing provisions, the respective statutory regulations or, if not available, provisions that correspond to the meaning of the ineffective provisions.

Table of Contents

1 scope
2 Registration
3 Conclusion of the contract
4 prices
5 Collection at the place of business
6 Delivery, shipping costs
7 Granting of usage rights for digital content and software licenses
8 Reservation of title, withdrawal from the contract
9 Contract duration and contract termination for subscription contracts
10 Due Date and Payment
11 revocation
12 Warranty and liability
13 addresses
14 Data protection, copyright, trademark rights
15 final provisions


Status: October 7, 2019


1) Scope

For the business relationships between Neugel Divisions (hereinafter: myprettyface.ch) and consumers or companies (hereinafter "customer" or "customer"), the following General Terms and Conditions (GTC) apply, which can be accessed when the website is accessed or when goods are ordered valid version with regard to the myprettyface.ch in the online shop.

These terms and conditions apply accordingly to contracts for the delivery of digital content, software licenses or vouchers, unless a deviation has been expressly agreed. When delivering software licenses, the seller owes the provision of a license key for the use of the software made available. The customer does not acquire any intellectual property rights to the software. The respective product description is decisive for the quality of the software.

These terms and conditions can relate to contracts that have products (goods or services) in the form of a one-off delivery or by way of permanent deliveries (“subscription contract”). In the case of a subscription contract, undertakes myprettyface.ch to deliver the contractually owed product for the duration of the agreed contract period.

From time to time the terms of use of the website, the data protection declaration or the present terms and conditions of the online shop are adapted, supplemented or changed. With each new call or visit to the website, the current, available versions apply. Please visit this page regularly to view the current regulations. Should we make significant changes to the data protection declaration, we will inform you in a message on our websites and / or in our mobile apps as well as in an updated version of the data protection declaration. If you do not agree to the changed provisions, we ask you to object in writing by email to info@myprettyface.ch and, if you have created one, delete your user profile until the changes come into effect. Without your deregistration, your user profile will continue to exist after the changed provisions come into effect.

A consumer in the sense of these terms and conditions is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur within the meaning of these terms and conditions is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

Orders and deliveries are only possible within Switzerland and Liechtenstein. Orders can only be placed by people aged 18 and over who are resident in Switzerland and Liechtenstein. Customers under the age of 18 require the signature of their legal representative.

These terms and conditions apply exclusively. Conditions of the customer that contradict or deviate from these terms and conditions will not be recognized unless myprettyface.ch has expressly consented to this in writing in individual cases.

2) Conclusion of the contract

The representation of the range of myprettyface.ch in the online shop does not represent an offer to conclude a purchase contract with the customer. It is non-binding.

By clicking the "Buy now" button, the customer makes a binding purchase offer.

By placing an order via the Internet (online shop), email or other communication channels myprettyface.ch gives up, he submits an offer to conclude a purchase contract with Dichtere Augenbrauen Schweiz. The customer receives a confirmation of receipt of the order ("order confirmation"). This confirmation does not constitute acceptance of the offer, but is only intended to inform the customer that the order has been received by Dichtere Augenbrauen Schweiz. If necessary, Dichtere Augenbrauen Schweiz will inform the customer separately of possible errors in the information on the range on the website and submit a corresponding counter offer.

The contract with myprettyface.ch comes into being when Dichtere Augenbrauen Schweiz expressly accepts this offer (“order confirmation”) or when Dichtere Augenbrauen Schweiz sends the ordered product to the customer.

Acceptance is subject to legal admissibility and the availability of the goods or services ordered. Can myprettyface.ch does not accept the customer's offer, the customer will be informed of the unavailability instead of accepting the order. Products that cannot be delivered temporarily are reserved for the customer, the customer's order remains in effect.

3) prices

For the purchase and ordering of goods and services, the prices quoted at the time of purchase and order apply in Swiss francs (CHF). We reserve the right to change prices.

Price fluctuations are possible. The time at which the offer is submitted is decisive.

All prices include the Swiss statutory value added tax (VAT) and, where applicable, the advance recycling fee (ARF).

The prices include shipping costs (between myprettyface.ch and customers).



4) Delivery, shipping costs myprettyface.ch will deliver the ordered goods as quickly as possible to the address given by the customer in the order. Dense Eyebrows Switzerland is entitled to partial deliveries and partial services at any time, provided these are reasonable for the customer. Insofar as partial deliveries are made by Dichtere Augenbrauen Schweiz, Dichtere Augenbrauen Schweiz will cover the additional postage costs.

The delivery takes place at the shipping costs shown in each individual case.

The delivery time within Switzerland is usually 1-2 working days. Information about the expected delivery time is non-binding.

Digital content, vouchers and software license keys are provided to the customer at the discretion of myprettyface.ch is provided exclusively in electronic form (i) by download or (ii) by email.

5 Granting of usage rights for digital content and software licenses

If the content description in the online shop of myprettyface.ch does not reveal anything else, admits myprettyface.ch grants the customer the non-exclusive, spatially and temporally unlimited right to the provided content to use the provided content for private as well as for business purposes.

The handing over of a license key for a software license entitles the customer to use the software and / or content shown in the respective product description and the license agreement to the extent described there.

A transfer of the content to third parties or the creation of copies for third parties outside the framework of these terms and conditions or the license provisions is not permitted, unless the seller has consented to the transfer of the contractual license to the third party.

The granting of rights only becomes effective when the customer has paid the contractually owed remuneration in full.

6) Retention of title, withdrawal from the contract

All delivered goods remain the property of until they have been paid for in full myprettyface.ch.

If the customer acts contrary to the contract, in particular if the customer meets his payment obligation despite a reminder from myprettyface.ch does not comply, can myprettyface.ch withdraw from the contract after setting a reasonable deadline and demand the surrender of the goods still in his property. In taking back the goods or seizure by myprettyface.ch there is a withdrawal from the contract. The customer bears the shipping costs incurred. Denser Eyebrows Switzerland is authorized to dispose of the goods after they have been returned.

myprettyface.ch reserves the right not to enter into a contract in the event of a negative credit check.

7) Contract duration and contract termination for subscription contracts

Subscription contracts are open-ended, but at least for those from the respective product description in the online shop of myprettyface.ch apparent minimum term closed. The subscription contract can be terminated at any time during the minimum term at the end of the minimum term and at any time after the minimum term with a notice period of 14 days in writing or by fax / email to the addresses specified in Section 13.

The right to extraordinary termination for good cause remains unaffected. An important reason exists if the terminating party cannot be expected to continue the contractual relationship until the agreed termination or until a period of notice has expired, taking into account all the circumstances of the individual case and weighing the interests of both parties.

8) Due date and payment

myprettyface.ch only accepts the payment methods shown to the customer (in the online shop) during the ordering process. Myprettyface.ch reserves the right to set a different payment method with its customers in writing than mentioned in this section.

Used for payment processing via the online shop myprettyface.ch invoice as a payment method.

Purchase on account with partial payment option (POWERPAY)

As an external payment service provider, MF Group / POWERPAY offers the payment method “purchase on account”. With the order invoice, you can easily pay for your online purchase by invoice. If you choose not to make a payment within the specified time frame, you will receive a monthly invoice with an order overview in the following month.

When the purchase contract is concluded, POWERPAY accepts the invoice claim and processes the corresponding payment modalities. When purchasing on account, you accept in addition to ours Conditions by POWERPAY. (powerpay.ch/de/agb).

9) revocation

The customer is entitled to submit his declaration of intent for the conclusion of the contract without giving reasons within a maximum of 30 days after receipt of the goods by returning the goods to to revoke myprettyface.ch. The customer must also register the revocation in writing (e.g. letter, email, fax) within the same period. The period begins on the day of dispatch or collection of the goods. Timely dispatch of the goods is sufficient to meet the cancellation deadline. The revocation in text form must be sent to the address given in Section 13 or by email to info@myprettyface.ch. The customer bears the burden of proof for the dispatch of the goods to be returned.

The revocation is excluded and does not exist in the case of:

  • Delivery of goods that have been specially manufactured for the customer or that are clearly tailored to the personal needs of the customer. The customer is obliged to take over and pay for all parts without exception;

  • Delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

  • Deliveries of pharmaceuticals cannot be returned;

  • Delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

  • Contracts for the provision of services in connection with leisure activities, unless otherwise agreed, if the contract provides for a specific date or period for the provision.

In the event of an effective cancellation or withdrawal from the contract, both parties must reimburse the services already received. If the customer can only return the goods received in a deteriorated condition, he must myprettyface.ch pay compensation to the extent of the reduced value.

The customer has to bear the costs and risk of the return, unless the goods delivered do not correspond to the goods ordered.

Until the goods are returned in full myprettyface.ch exercise their right of retention.

In the event of the exclusion of the cancellation and the return, the customer has to bear the costs of re-dispatching the goods to us.

10) Warranty and liability

If the delivered goods are defective at the time of transfer of risk, e.g. manufacturer's fault, or if a wrong delivery has occurred, the customer has the exclusive right to repair or exchange (replacement delivery). If the replacement delivery fails, the customer can demand that the purchase be canceled. The claim expires if the customer finds the defect or the wrong delivery myprettyface.ch does not notify this within 10 days of receipt of the goods by email info@myprettyface.ch, telephone, fax or post.

Liability is based on the applicable statutory provisions. The liability of myprettyface.ch is excluded in cases of (i) slight negligence, (ii) indirect and indirect damage and consequential damage and loss of profit, (iii) unrealized savings, (iv) damage from delayed delivery and (v) any actions and omissions of the auxiliary staff of Thicker eyebrows in Switzerland, be it contractual or non-contractual.

Furthermore is liable myprettyface.ch not for damage that can be traced back to one of the following causes:

    • improper, contrary to contract or illegal storage, adjustment or use of the products;

    • Use of incompatible spare parts or accessories (eg power supply);

    • failure to maintain and / or improper modification or repair of the products by the customer or a third party;

    • force majeure, in particular elementary, moisture, fall and impact damage, etc., which are not caused by myprettyface.ch are to be represented, and official orders.

The service provider commissioned with the execution is liable for defects, delay in performance and damage caused by service providers (e.g. on-site installations).

The liability of myprettyface.ch is excluded for any printing errors in the advertising material, data errors in the online shop, incorrect price labeling, errors in images, product descriptions or other texts such as voucher or discount campaigns or late or non-delivery.

11) Addresses

Provider and contractual partner of the offers on this website:

Neugel Divisions, Schäppi-Naefstrasse 1, CH-8942 Oberrieden, Tel. +41 77 138 04 53, info@myprettyface.ch, www.myprettyface.ch

12) Data protection, copyright, trademark rights

The data protection declaration under data protection declaration is an integral part of these terms and conditions. By accepting these terms and conditions, the customer also declares that they agree to the data protection declaration.

All trademark, image and copyrights are enclosed myprettyface.ch or its partners. Downloading, saving, copying or printing out data, images and PDF files, even in extracts, requires the written approval of Dichtere Augenbrauen Schweiz. All rights reserved. Any further use by the customer for anything other than the purpose of the product is not permitted.

13) Final provisions

All legal relationships between the customer and myprettyface.ch are subject to Swiss law, excluding the Vienna Sales Convention.

The place of jurisdiction is Oberrieden. However, myprettyface.ch also has the right to take legal action against the customer at his place of residence or at any other competent court.

If individual provisions of these terms and conditions, including these provisions, are wholly or partially ineffective, or the conditions contain a loophole, the effectiveness of the remaining parts remains unaffected. In place of the ineffective or missing provisions, the respective statutory regulations or, if not available, provisions that correspond to the meaning of the ineffective provisions.